Terms & Conditions

These terms are a binding agreement between you and SwayHouse, Sector 18, Noida, Uttar Pradesh, India (Delhi NCR), Udyam Registration Number UDYAM-UP-28-0229065 (“we”, “us”). They are published as an electronic record under the Information Technology Act, 2000 and do not require a physical signature.

If we sign a separate management agreement, campaign contract or statement of work with you, that document governs the specific engagement and prevails over these terms wherever the two conflict. These terms continue to cover everything the signed document does not address.

Your use of the site is also subject to our Privacy Policy, Cookie Policy and Refund & Cancellation Policy.

You must be at least 18 years old and legally capable of entering a contract under the Indian Contract Act, 1872. If you are accepting these terms for a company, you confirm you are authorised to bind it.

We provide creator management and brand partnership services: strategy and content direction, positioning, brand outreach and pitching, rate negotiation, contract review, campaign coordination, invoicing support, and access to our software tools.

Service levels — including outreach volume, response times and review turnaround — are those stated in your plan description or signed agreement, and are targets we work to in the ordinary course of business.

• Sway Foundation — ₹2,999 per month.
• Sway Growth — ₹4,999 per month.
• Sway Studio — ₹7,999 per month.

Prices are shown in Indian Rupees and are exclusive of applicable taxes unless the checkout page states otherwise. Any tax we are required to charge will be added and shown before you pay. Where a commission applies to a brand deal, the rate is set out in your plan description or signed agreement.

Plans are billed monthly in advance and continue until cancelled. Payments are collected by Razorpay; by paying you also accept Razorpay’s own terms. A receipt is issued to your email address after a successful payment.

We may change plan pricing on 30 days’ notice by email. A price change never affects a period you have already paid for. Your cancellation and refund rights are set out in the Refund & Cancellation Policy.

You agree that you will:

• give us accurate information, including honest follower and engagement figures;
• not buy followers, engagement or views, and not misrepresent your reach to us or to a brand;
• disclose paid partnerships clearly, in line with the ASCI Guidelines for Influencer Advertising in Digital Media and the Consumer Protection Act, 2019 — an undisclosed paid post is your legal exposure as well as ours;
• meet the deliverables and deadlines you accept in a campaign;
• not post content that is unlawful, defamatory, obscene, infringing, or that breaches the rules of the platform you post it on;
• not go around us to contract directly with a brand we introduced you to during the term of your agreement and for the period stated in it; and
• keep confidential the commercial terms, briefs and rates we share with you.

Ours

The SwayHouse name, logo, site design, written material, tools and software are owned by us or licensed to us. You may read and share our public pages; you may not copy, scrape, resell or build a competing service from them without written permission. Company logos shown on this site belong to their respective owners and are used to identify a parent company, partner or payment provider — no endorsement by them is implied beyond that stated relationship.

Yours

You keep ownership of everything you create and everything you upload to our portals. By uploading it you grant us a non-exclusive, royalty-free licence to host, store and display it for the purpose of running your account, and to show it to a brand when we pitch you. That licence ends when you delete the content or close your account, except where we must retain a copy for a legal or accounting obligation.

We will not publish your name, likeness, content or testimonial on our public pages without your separate, specific approval, and you can withdraw that approval at any time by emailing legal@swayhouse.in.

Campaign content

Usage rights in content made for a brand — what the brand may use, where, and for how long — are set by the campaign contract for that deal. Nothing in these terms transfers those rights by itself. You confirm you own or have cleared everything in the content you deliver, including music, footage and any other person appearing in it.

You are responsible for keeping your password secret and for activity under your account. Tell us immediately at support@swayhouse.in if you think it has been compromised. Do not attempt to access another user’s account, probe or test our systems, or interfere with the site’s operation.

Rocky and SwayAI generate their answers automatically. They can be inaccurate or incomplete, they are not a human representative of SwayHouse, and nothing they say is legal, tax, financial or medical advice or a binding commitment by us. Check anything important with us before relying on it. Commercial terms are binding only when confirmed by a person at SwayHouse in writing.

Instagram, YouTube and other platforms are operated by companies we have no control over. We are not responsible for their decisions, including reach changes, demonetisation, content removal or account suspension, and we cannot guarantee continued access to any platform feature or API our tools depend on.

You may stop using the site at any time and cancel a plan as described in the Refund & Cancellation Policy.

We may suspend or end your access, on notice where practical, if you breach these terms, provide false information, fail to pay, or use the service unlawfully or in a way that damages other creators, a brand or us. On termination we will give you a reasonable opportunity to export your content before deleting it.

Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, for death or personal injury caused by negligence, or your rights as a consumer under the Consumer Protection Act, 2019.

Subject to that, we are not liable for loss of profit, loss of revenue, loss of opportunity, loss of data or any indirect or consequential loss, and our total liability to you for all claims arising in any 12-month period is limited to the total fees you paid us in that period.

The site and its tools are provided on an “as is” basis. We do not warrant that they will be uninterrupted or error-free.

You will indemnify us against claims, losses and reasonable legal costs arising from content you create or upload, from your breach of these terms, from your failure to disclose a paid partnership, or from your infringement of another person’s rights.

If you believe content on this site infringes your rights, is unlawful, or is otherwise objectionable, write to our Grievance Officer with enough detail to identify it:

We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

These terms are governed by the laws of India. The courts at Gautam Buddha Nagar, Uttar Pradesh have exclusive jurisdiction, except that nothing here prevents a consumer from bringing proceedings in the forum available to them under the Consumer Protection Act, 2019.

Before starting proceedings, please raise the issue with our Grievance Officer so we have a chance to resolve it.

If a provision of these terms is found unenforceable, the rest continues in force. Our failure to enforce a term is not a waiver of it. You may not transfer your rights under these terms without our consent. We may update these terms; the date at the top of this page shows the current version, and continued use after a change means you accept it.